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Feedback - You said we did!

Every 2 months we collect feedback from the residents. We then evaluate and action things. Then after 2 months together with the residents we collect more feedback and go through the previous actions .... you said, we did!.

As this is the first month of publishing we will post the feedback then next time you will see the Feedback of the Feedback!

Keep an eye out for two months when we will show you our actions and let you know more feedba



You said

“I always feel confident we are in safe, secure environment”


“I get the chance to give my opinion - Getting a word in at meetings other’s opinions take up a lot of time”


“Couldn’t wish for better – excellent staff, they are more like friends then staff”


“Nothing has been refused or too much trouble”


“A lot of thanks for all the care & kindness.”


You feel safe, you know who to speak to and have competent staff.”


“You get information about your health and everyone works together.”


“You mostly feel in control of your care planning”


“You feel able to keep in touch with important people & enabled to live as you want.”


“You say you get information you need around health and activities.”


“You mostly say you get a chance to give your opinion and things are acted on”

We did .... Pending


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